The purchase of one of our spit roast or hog roasting machines directly from us is just the beginning of a long and illustrious relationship, built on friendship and nurtured through trust. We believe in this, as not only do you get the most in terms of knowledge prior to your purchase, but you also get to benefit from our expertise with the machines. The personal touch is something that James Alpe himself appreciates, as it allows everyone to conduct their affairs in an informal yet highly productive way. Of course, if you simply wish to buy a machine and be on your way, then of course it is your choice. However, we have found, over the decades, that our customers love to come and share their catering stories and to have a mug of tea whilst watching the new products being made. Being part of the process, we value your input as much as you will value ours, we’re sure.

Housed within our eclectic team of qualified engineers and technicians are many people who have much hog roasting experience themselves. Through testing of our hog roast machine models when in their respective infancies, along with further testing when improvements are made, there are few people whom understand the world of hog and spit roasting like those housed within our company. Often, when a caterer, particularly a caterer new to the industry, begins in their food providing endeavours, they often need support. Sometimes its just a phone call to ask how many people a certain size of pig will feed, or  a call to ask whether various attachments which we provide will achieve their certain and specific aims. Always on hand to offer help and support, we know that the success of our caterers on their own assignments means, in general, the increased success we obtain subsequently. Through friendliness, this amiable mode of business aims to cut out the cut-throat and let us deal with each other in the same way that most businesses dealt with their treasured customers many years ago. 

Each and every one of our machines comes complete with a fully comprehensive 12 month warranty. This agreement allows you to send your machine back to us if anything fails. Confident that this wont happen (our statistics show this very bluntly), we know that this ability to do so provides you with the confidence which we feel perpetually.

The fact is, that your purchase forms the perfect induction for you into our hog and spit roasting family. A family run business, James Alpe ltd appreciate the friendliness and trust which not only symbolises successful family run enterprises, but is also the glue which binds customer to manufacturer. Put simply, there need not be barriers between us. We welcome our customers when they wish to come and see us, to see our improvements and to view other products that they wish to own.

With the expertise to keep you in control, we believe in mutual friendships in business. It is a key aspect of making James Alpe ltd what it is today.